Effective Date: 07/20/2025

These Terms and Conditions (“Terms”) govern your use of this website and all inquiry, quotation, and service interactions with our company. By accessing and browsing this website, submitting inquiries, or requesting services, you agree to accept and comply with these Terms in full.

Please read these terms carefully before using our website or placing any order intention.

1. Website Usage & Acceptance

All content on this website is for general business inquiry and product reference only. You agree to use this website only for lawful commercial purposes. Any unauthorized, illegal, or abusive use of this site is strictly prohibited.

2. Intellectual Property Rights

All texts, images, designs, logos, product photos, and content displayed on this website are the intellectual property of our company. They are protected by international copyright, trademark, and intellectual property laws.

No part of this website may be copied, reproduced, modified, distributed, or commercially reused without our prior written consent.

3. Product Information & Accuracy

We strive to ensure all product descriptions, images, specifications, and technical details are accurate and up-to-date. However, slight visual differences, color deviation, and technical updates may occur due to material batches, production upgrades, or screen display differences.

All products shown on the website are customizable. Final specifications, pricing, and details will be confirmed in official quotations and sales contracts.

4. Inquiry, Quotation & Order Process

Submitting a form or inquiry on this website does not constitute a binding sales contract. All orders, pricing, lead time, payment terms, and delivery terms are valid only after official written confirmation from our company.

We reserve the right to adjust quotations based on order quantity, material cost fluctuation, and customization requirements.

5. Sample Policy

Sample production and sample shipping fees shall be quoted separately. Sample fees may be deducted or refunded according to confirmed bulk order agreements. All sample delivery times are for reference only and not legally binding.

6. Payment & Pricing Terms

All prices displayed on the website are for reference only. Official pricing will be provided in formal quotations. All international transactions shall follow the payment terms confirmed in PI (Proforma Invoice).

7. Delivery & Lead Time

Production lead time and shipping time listed on the website or in communication are estimated values. We are not liable for delays caused by third-party shipping companies, customs clearance, weather conditions, material shortages, or force majeure events.

8. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy. Please refer to our Privacy Policy for details on personal data collection, usage, and protection. All data processing complies with applicable international privacy regulations including GDPR.

9. Third-Party Links

This website may contain links to third-party websites for reference. We have no control over external websites and assume no responsibility for their content, privacy policies, or services.

10. Limitation of Liability

This website and all content are provided on an “as is” basis. We do not warrant that the website will be error-free, continuously available, or completely secure. Under no circumstances shall our company be liable for any direct or indirect commercial loss arising from website browsing, information reference, or third-party actions.

11. Policy Updates

We reserve the right to update these Terms & Conditions at any time without prior notice. Changes will take effect once published on this page. Continued use of the website after updates means you accept the revised terms.

12. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of [Your Country/Region]. Any disputes shall be settled through friendly negotiation; if negotiation fails, disputes shall be submitted to the local legal jurisdiction of our company location.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us via:

Email: info@mervate.com